General Terms and Conditions

I. Scope, Contractual Partner

(1) The following terms and conditions of sale and delivery apply to all orders placed by consumers (hereinafter referred to as "Buyer") via the online shop operated at https://www.puder-wein.de/ with

Weingut Puder GbR
Königstraße 12
67308 Zellertal – Niefernheim
Phone: +49 (0) 06355 – 402
E-mail: info@puder-wein.de
{{HANDELSREGISTER_GERICHT_NUMMER}}
VAT ID No.: DE148676217

(hereinafter referred to as "Seller", "we" or "us").

(2) A consumer within the meaning of these GTC is any natural person who enters into a legal transaction for purposes that can be predominantly attributed neither to their commercial nor their independent professional activity (§ 13 BGB).

II. Conclusion of Contract

(1) The presentation of products in the online shop does not constitute a legally binding offer, but a non-binding invitation to order (invitatio ad offerendum).

(2) By clicking the "Buy" button ("Order with obligation to pay" or similar) in the final step of the ordering process, the Buyer submits a binding offer to conclude a purchase contract. Before submitting the order, the Buyer can correct the details at any time using standard keyboard and mouse functions. Furthermore, all entries are displayed in a confirmation window before the binding order and can be corrected there once more.

(3) After submitting the order, the Buyer will receive an automatically generated order confirmation via e-mail, in which the Buyer's order is listed again. This automatic order confirmation merely documents that the order has been received by us and does not represent an acceptance of the contract offer.

(4) The contract is only concluded when we accept the Buyer's offer by means of an explicit order confirmation or by delivering the goods. Acceptance takes place within five (5) working days of receipt of the order. If no acceptance occurs within this period, the offer is deemed rejected; the Buyer is no longer bound by their offer in this case.

(5) If the Seller offers the "Purchase on account" payment method, they may restrict this to existing customers and make the acceptance of an order subject to a prior check. If a Buyer who does not meet these requirements (in particular a new customer without a prior paid order) selects purchase on account, the acceptance of their contract offer is subject to approval by the Seller. In this case, the Seller is entitled to accept the offer by switching to the prepayment payment method (payment before shipping) instead. The Buyer will be informed of such a change by e-mail and may cancel the order free of charge if they do not agree with the change. There is no entitlement to delivery on account.

(6) We store the contract text and send the Buyer the order data as well as these GTC including the cancellation policy via e-mail. The currently valid GTC can also be viewed at /terms.

III. Prices and Terms of Payment

(1) All prices are final prices in Euros and include the applicable statutory value-added tax. Shipping costs indicated separately in the ordering process are added.

(2) The prices displayed in the online shop at the time of the order apply.

(3) The Buyer can choose between the payment methods offered in the checkout. The available payment methods are displayed to the Buyer during the ordering process.

(4) Payment processing is handled via the payment service provider Stripe (Stripe Payments Europe Ltd., 1 Grand Canal Street Lower, Grand Canal Dock, Dublin, Ireland). The Stripe terms of use apply additionally.

(5) The purchase price is due immediately upon conclusion of the contract, unless otherwise stated in the chosen payment method.

(6) The Buyer is only entitled to offset if their counterclaims have been legally established, are recognized by us, or are undisputed or stand in a close synallagmatic relationship with the main claim. The Buyer only has a right of retention insofar as it is based on claims from the same contractual relationship.

(7) The payment method "Purchase on account" requires a customer account and can be restricted by the Seller to existing customers. For new customers, delivery on account is subject to approval by the Seller; otherwise, delivery will be made against prepayment (see section II para. 5). In the case of purchase on account, the purchase price must be paid without deduction within the period stated on the invoice after receipt of the goods.

IV. Delivery, Shipping and Shipping Costs

(1) Delivery takes place exclusively within Germany to the delivery address provided by the Buyer.

(2) Shipping costs are stated separately in the ordering process and must be borne by the Buyer, unless expressly agreed otherwise. The current shipping costs can be viewed at /shipping-payment.

(3) Unless otherwise stated in the online shop, the delivery time within Germany is generally three (3) to five (5) working days from the conclusion of the contract or, in the case of prepayment, from receipt of the purchase price in our account.

(4) We ship the goods with {{VERSANDDIENSTLEISTER}}. By placing the order, the Buyer agrees that we may pass on their e-mail address to the shipping service provider for the purpose of shipment tracking and notification. This consent can be revoked at any time by e-mail to info@puder-wein.de; shipment notification will then no longer be possible.

(5) The risk of accidental loss and accidental deterioration of the goods only passes to the Buyer upon handover of the goods to the Buyer.

V. Retention of Title

The delivered goods remain our property until the purchase price has been paid in full.

VI. Warranty

(1) Statutory warranty rights apply. The warranty period for delivered goods is two (2) years from receipt of the goods.

(2) For used goods (e.g., wine collections, second-hand rarities), the warranty period is one (1) year from receipt of the goods, by way of derogation.

(3) For wines of greater age (generally over 15 years), age-related changes such as a lowered fill level, slight cork discoloration, or minor label discoloration may occur. These are typical characteristics of wine and do not constitute a defect within the meaning of § 434 BGB. For wines older than 15 years, the fill level "Top Shoulder" is considered normal; for wines older than 25 years, the fill level "High Shoulder" is considered normal. Upon request, we will provide the Buyer with information about the fill level and bottle condition before the sale.

(4) Defects must be reported to us immediately after their discovery.

(5) In the event of a defect, the Buyer is initially entitled to subsequent performance. As part of subsequent performance, the Buyer can choose between remedying the defect or delivery of a defect-free item. If subsequent performance fails, the Buyer is entitled to statutory rights (withdrawal, price reduction, damages).

VII. Liability

(1) We are liable without limitation for intent and gross negligence, for culpable injury to life, limb, or health, for claims under the Product Liability Act, for the assumption of a guarantee, as well as for maliciously concealed defects.

(2) In the event of a slightly negligent breach of essential contractual obligations (so-called cardinal obligations), our liability is limited to the foreseeable damage typical for the contract. Essential contractual obligations are those whose fulfillment enables the proper execution of the contract in the first place and on whose compliance the Buyer may regularly rely.

(3) Otherwise, our liability—regardless of the legal grounds—is excluded.

VIII. Protection of Minors, Age Verification

(1) We sell alcoholic beverages exclusively to persons who have reached the age of 18 (§ 9 JuSchG).

(2) By placing the order, the Buyer confirms that they have reached the age of 18.

(3) We ensure through a reliable procedure with personal identity and age verification that only persons of legal age receive our products. The shipping service provider hands over the goods exclusively to the purchaser in person after successful age verification.

IX. Mandatory Information on Food (LMIV) and Wine

(1) The mandatory information required for our wines according to the Food Information Regulation (LMIV, EU Regulation No. 1169/2011) and Regulation (EU) 2021/2117—in particular information on allergens (e.g., sulfites), nutritional values, and ingredients—is available on the respective product detail page of the online shop or is provided via an electronic reference deposited there (e.g., QR code).

(2) The Buyer is requested to take note of this information before concluding the contract, particularly with regard to any allergies or intolerances.

X. Data Protection

Information on the processing of personal data can be found in our privacy policy at /privacy.

XI. Dispute Resolution

We are neither willing nor obliged to participate in a dispute resolution procedure before a consumer arbitration board in accordance with the Consumer Dispute Resolution Act (VSBG).

XII. Final Provisions

(1) Should a provision of these GTC be or become invalid, the validity of the remaining provisions shall remain unaffected. The statutory regulation replaces the invalid provision.

(2) If the Buyer does not have a general place of jurisdiction in Germany or in a member state of the European Union, or if they have moved their domicile or habitual residence out of the area of application after the conclusion of the contract, or if their domicile or habitual residence is unknown at the time of the filing of the lawsuit, the exclusive place of jurisdiction for all disputes arising from this contractual relationship shall be our place of business.

Note: The cancellation policy and the sample cancellation form can be found at /withdrawal.

Status: 1.7.2026